Refund Policy


  • Cash refunds are not claimable. All refunds will credited back into X.One® Asia store credit which will be equal to your purchase value. For damaged or flawed items, an additional 8 credit points will be credited. All store credits for refund have no expiry dates and only applicable at

Important Note:

  • X.One® Ultra Cables are charge cables and smartphone accessories, not weight lifting devices, tow ropes, etc. Any videos and photos showing alternate uses are for demonstration purposes only and do not show intended usage that is covered under warranty.