X.ONE® Support
What can we help you with?
Shipping Policy(6)
- How to track my orders?
- How long will it take for my orders to arrive at my front door?
- When will my orders shipped?
- What are the prices of shipping rate? (International)
- What are the prices of shipping rate? (Brunei and Singapore)
Warranty and Returns(3)
View AllUltra Cable(5)
- The fabric came off loose at the neck of the cable. Is it covered under warranty?
- Is X.One® Ultra Cable fully compatible with iOS devices?
- Does it support Qualcomm® Quick Charge™ 2.0 and 3.0?
- Will the cable part of both sides charging port break easily?
- Does the length of the cable affect the charging time?
DropGuard Case(6)
- Do your cases have a raised edge to protect the screen?
- Are your DropGuard cases compatible with your screen protectors?
- How protective is X.One® DropGuard Case?
- Do you have any warranty for DropGuard case?
- There are different DropGuards offered in your website. What are the differences?
Screen Protector(17)
- X.One® Armorvisor and X.One® Ultra Matte Series. What’s the difference?
- Why do I need X.One® Armorvisor instead of X.One® Extreme Series?
- What’s the difference of X.One® Ultra Series from X.One® Extreme Series?
- Why is X.One® Extreme Series not available for some curved screen models such as Galaxy Note 9,S9 Plus and so on.
- Im using (any) cases, is it compatible with your X.One® Extreme Series